Frequently Asked Questions
Your Questions Answered
General Questions
No, you do not need to be present while we perform the work. However, if your window screens are on the outside of the windows, please remove them before our arrival so we can clean the exterior of the windows effectively.
Yes, we use your water supply to perform our cleaning services. This ensures we can operate efficiently and without the need for additional water sources.
If it’s raining lightly, we may still perform the scheduled services. However, we assess the weather conditions on the day of service and may reschedule if the rain is heavy or persistent to ensure the quality of our work and safety of our team.
Please remove any hanging baskets, decorations, or items that can be easily moved away from the walls. This allows us to clean thoroughly. We will work around large objects or plants that cannot be moved, so there’s no need to worry about those.
We prefer not to move furniture as our prices are based on the assumption that the site is ready for our services upon arrival. Please ensure any movable items are cleared from the area to be cleaned.
Service & Safety
Absolutely! We offer a range of commercial cleaning services including exterior window cleaning, building washing, restaurant cleaning, dumpster area cleaning, and parking lot and garage washing.
Yes, we use low-pressure, non-destructive cleaning methods to ensure your property is cleaned effectively without causing any damage. Our techniques are safe for all types of surfaces.
Yes, we carry a liability policy to protect our clients and their properties. This ensures peace of mind for you while we perform our services.
Yes, our team is lift certified, allowing us to safely and effectively perform cleaning services that require the use of lifts.
Yes, we are compliant with the Workers’ Compensation Board (WCB) regulations, ensuring the safety and well-being of our team members.
Payments & Quotes
We accept Visa, MasterCard, American Express, Discover, and email transfers for your convenience. We aim to make the payment process as straightforward as possible.
You can request a quote by filling out the “Request a Quote” form on our website. Provide us with details about your cleaning needs, and we will get back to you promptly with an estimate.
To book a service, contact us through our website or call us directly. Our team will help you schedule an appointment that fits your needs and answer any questions you may have.
Satisfaction & Maintenance
If you are not completely satisfied with our service, please let us know. We are committed to working our hardest to make it right and ensure you are happy with the results.
The frequency of washing depends on your specific situation, such as environmental factors and personal preferences. However, we generally recommend having your house or building washed every three years to maintain its appearance and value.
Pressure washing helps to enhance your property’s curb appeal and maintain its value by removing dirt, mold, mildew, and other contaminants. It also prolongs the lifespan of your exterior surfaces by preventing damage caused by these elements.
Cleaning Methods
We use a Tucker 4-stage filtration system and a 35-foot water-fed pole for window cleaning. This advanced system allows us to clean windows thoroughly without the need for ladders or harsh chemicals, ensuring a spotless finish and safety for our team.
How To Work With Us:
Request A Free Quote:
Click Request a Quote or give us a call to request a personalized quote. We'll assess your cleaning needs and provide a transparent, competitive estimate.
Book A Service:
Once you're happy with the quote, schedule your service at a time that suits you. Our friendly team will confirm your booking and ensure all details are covered.
Enjoy the Results:
Sit back and relax while our expert team takes care of the cleaning. We guarantee top-notch results that will leave your property looking pristine and you completely satisfied with the service.